Quick answers to the questions we get most often. Start with the topic below.
This page is being finalised. The outline below shows the topics it will cover – in the meantime, our team is happy to help using the contact details at the bottom of this page.
Orders and Shipping
- Shipping Policy – processing times, rates and delivery estimates.
- Returns & Exchanges Policy – how to send an item back.
Product Help
- Sizing Chart – how to measure your feet and pick a width.
- Warranty – what is covered and how to make a claim.
Still Need Help?
- Email [email protected] with your order number and a short description.
- Or call +1 (302) 687-9350 during business hours.
Our support team is happy to help you find the right answer.
Contact Us
Email [email protected] or call +1 (302) 687-9350.
1290 Walden Rd, Walnut Creek, CA 94597